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Disclaimer / Privacy Statement

None of the information at this site is an official publication of the Water Infrastructure an Finance Authority (WIFA) of Arizona or the state of Arizona; rather, it is merely representative of such official publications. Although every effort has been made to make the information provided herein accurate and timely, users should understand that errors can occur. WIFA will not be responsible for any inaccuracies in the information. When necessary, please rely on the official version of rules, statutes, and policy. If you do discover inaccuracies, we would appreciate being notified as soon as possible so that we can correct it for others. Send notification to WIFA Queries.

In addition, since WIFA cannot guarantee protection from potential alteration or tampering of the materials on this server by outside parties, these materials do not constitute "official" versions, and they are not intended, nor can they be relied upon, to create any rights enforceable by any party in litigation with the state of Arizona. Reference herein to any specific commercial products, process or service by trade name, trademark, manufacturer, logo, or otherwise, does not necessarily constitute or imply its endorsement, recommendation, or favoring by WIFA and shall not be used for advertising or product endorsement purposes.

The documents on this server contain hypertext links to information created and maintained by other public and private organizations. Please be aware that we do not control or guarantee the accuracy, relevance, timeliness, or completeness of this outside information. Further, the inclusion of links to particular items is not intended to reflect their importance, nor is it intended to endorse any views expressed or products or services offered by the author of the reference or the organization operating the server on which the reference is maintained.

Portions of this site contain translations or communications in a language other than English. Except as required by federal law or regulation, or as otherwise excluded under state law (Proposition 103), these translations and communications are unofficial and are not binding on the State of Arizona or a political subdivision of this state.

Partes de este sitio incluyen traducciones y comunicados en un idioma diferente al inglés. Excepto a documentos exentos bajo requisitos de leyes o reglamentos federales, o de otra manera excluidos bajo decreto estatal (Propuesta 103), estas traducciones y comunicados no son oficiales y no sujetará al estado de Arizona ni a ninguna sub-división del estado a ninguna obligación jurídica.



Thank you for visiting the WIFA Web site and reviewing our Privacy Policy. This policy is included to inform you about the information that could be collected online as a result of visiting the WIFA Web site and not as a result of following a link from our Web site to any other Web site. All individual Web sites of Arizona state agencies are required to contain a privacy policy that describes what information is being obtained online, how that information will be used, and what steps are being taken to ensure the security of customer data. Your right to privacy is of utmost importance to the state of Arizona in building trust and confidence when conducting business through the Internet.

Online Customer Service and Alternatives

WIFA offers many of the services online that you might otherwise transact in person. Our goal is to provide citizens with a more convenient and efficient mean to interact with our agency. If at any time you choose not to proceed with an online transaction, your choice will in no way affect your ability to receive our services. If you prefer to deal with us in person, you may do so at WIFA.

Collection and Use of Information

Information Collected and Stored Automatically. The Web server that hosts WIFA's Web site automatically gathers certain information about the visit in a standard log file. This information never identifies you personally and consists of only the following items:

  1. The Internet domain from which you access the Web site (for example, "" if you use a private Internet access account, or "" if you connect from a university's domain);
  2. The IP address from which you access the website (an IP address is a number that is automatically assigned to your computer whenever you are surfing the Web); and
  3. The date and time of your access.

We use this information to gather statistics about the amount of use the site receives. Again, we do not automatically record information about you as an individual. WIFA does not share, sell or otherwise disseminate this information. In some limited cases, WIFA may offer customers the option of using "cookies" to facilitate navigation of the Web site.

Understanding Cookies

A cookie is a unique identifier sent to your computer by a Web server and stored on your computer's hard drive. A cookie lets a computer server identify your computer. A cookie is what allows many sites to greet you upon every return with a message such as, "Hi, Joe! Welcome back," even before you actively login. At WIFA, we use cookies to improve your visiting experience and reduce the time it takes for you to complete such application. Our cookies do not include any sensitive information, but they do help us track which of our Web pages are visited and what services are most often used. Please note that in order to use our Site, your Web browser must be configured to accept cookies. You can rest assured, however, that due to the way the technology of the Internet works, WIFA does not and cannot use cookies to retrieve personal information from your computer.

Information You Provide

When you apply for Financial or Technical Assistance from WIFA, we ask for the basics - including borrower name, contact name, contact job title, mailing address, telephone, fax number, email address just to name a few. However, WIFA will NEVER collect confidential/sensitive data/information such as Social Security Number, Date of Birth, etc. which are classified restricted personal identifiable information (PII).

Information collected from an application submitted online will be treated in the same manner as the information collected from an application submitted on a hard copy to WIFA. Please know that the information you disclose to the agency will generally become a matter of public record pursuant to A. R. S. § 39-121, et seq., which means that WIFA may be required to provide certain information in response to a public records request or in response to a warrant, subpoena, or other court order.

Please be assured that the application information will be held in strict confidence while WIFA processes your online transaction. WIFA will not share, sell or otherwise disseminate this information to any outside person or entity, except as required or authorized by law.

If you choose to provide us with personal information -- by filling out a form with your personal information and submitting it to us from this Web site -- we use that information to respond to your message and to help us get you the information you have requested. We only share the information you provide with another agency if your inquiry relates to that agency, or as otherwise required by law. Moreover, we do not create an individual profile with the information you provide or give it to any private organizations. WIFA does not collect information for commercial marketing.

If you contact us, we will also collect the information you provide that details the nature of your question or problem to enhance the quality of our Site.

Access and Control Submitted Application Information

Submission of an application is optional. If you choose to apply; the application information you submit is securely stored and can only be accessed using your email address and password. If at any time you wish to update, correct, or access information that you saved to your application, you may do so by visiting or click on the "Applicant Login" that appears throughout the WIFA's website.

Information Collected from Children

By statute, all state agencies must comply with the Children's Online Privacy Policy Protection Act of 1998 ("COPPA"), requiring parental consent before collecting any personal information from any individual under the age of 13. View the text of COPPA here


For site security purposes and to ensure that this service remains available to all users, WIFA employs industry-standard methods to monitor network traffic to identify unauthorized attempts to upload or change information, or otherwise cause damage.

Other External Links Disclaimer

WIFA's Web site contains links to various other Web sites. When you link to another site, you are no longer on the WIFA Web site and this Privacy Policy no longer applies. Rather, you are subject to the privacy policy of that new site. Links to Web sites outside of Arizona state government are offered solely for your convenience. WIFA is not responsible for and has no control over the policies or content of any third-party sites.

Privacy Policy Is Subject To Change

This policy may be updated or revised from time to time, so please check back periodically to receive advance notice of any substantive changes to the manner in which the information you disclose on this Web site may be collected, used, or disseminated. This Privacy Policy was produced and posted in August 2008, and it has been modified since. Last updated: 11/01/2012

Contact Us

If you have questions or concerns regarding your privacy or security on our Site and other issues, feel free to contact us by email using the "Contact Us" link that appears throughout the Site or call us at toll free: (877) 298-0425. If using email, please allow us 24 - 48 hours to response.